TY  - ADVS
AU  - Baricevic,Thomas
AU  - Chua,Eu-Hua
AU  - Collard,Mark
AU  - De Robbio,Michael
ED  - Video Education Australasia.
TI  - Aged care: communicating with aged care residents 
PY  - 2007///
CY  - Bendigo, VIC
PB  - Video Education Australasia
KW  - Communication in nursing
KW  - Nurse and patient
KW  - Older people
KW  - Communication
KW  - Institutional care
N1  - Director, Michael De Robbio, Thomas Baricevic ; producer, Michael De Robbio ; writer, Eu-Hua Chua; Voice over, Mark Collard
N2  - "Effective communication with elderly people living in residential care is the keystone to the delivery of high quality care; care that not only meets the physical needs of patients, but also mental, emotional, social and even spiritual care needs. This high quality program examines the basic elements of communication and how it can be enhanced to meet the care needs of older people who are living with hearing, vision, speech and cognitive losses. This program also looks at effective communication methods for those from culturally diverse backgrounds." --VEA website
ER  -