Coaching in hospitality  [videorecording] 

 - Bendigo, Vic. :  Video Education Australasia,  c2011. 
 - 1 videodisc  (18 min.) :  sd., col. ;  4 3/4 in. 
<br/><br/>Director, Kurt Breitenmoser.  Director, Kurt Breitenmoser. 
<br/><br/>Voice over: Louise McCrae. 
<br/><br/> "The longevity of the hospitality industry is dependent on the quality of coaching given to today's trainees and apprentices. Yet many hospitality managers consider coaching a time-consuming and costly exercise. This program uses input from hospitality training experts and loads of real world footage and examples to shine a spotlight on coaching in a hospitality environment, and to explain key factors for effective coaching. We start by outlining the purpose and importance of coaching, followed by preparing for coaching. Next is an in-depth look at on-the-job coaching, followed by the all-important follow-up.We conclude by reinforcing the many benefits of coaching"--Container. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Employees--Coaching of.<br/>Hospitality industry--Employees--Training of.