TY  - BOOK
AU  - Armstrong,Michael
TI  - Performance management: key strategies and practical guidelines 
SN  - 9780749445379
PY  - 2006///
CY  - Philadelphia
PB  - Kogan Page
KW  - Employees
KW  - Rating of
KW  - Performance standards
KW  - Performance
N1  - Includes bibliographical references (p.201-210) and index
ER  -