TY  - BOOK
AU  - Shiba,Sh'oji
AU  - Shiba,Sh'oji
AU  - Walden,David
TI  - Four practical revolutions in management: systems for creating unique organizational capability 
SN  - 9781563273889
PY  - 2001///
CY  - Portland, Or., Cambridge, Mass.
PB  - Productivity Press, Center for Quality of Management
KW  - Organizational change
KW  - Case studies
KW  - Total quality management
N1  - Gift; Rev. ed. of: New American TQM, 1993; Includes bibliographical references (p. 707-727) and index
ER  -