TY - BOOK AU - Rahim,M.Afzalur TI - Managing conflict in organizations SN - 1412814561 PY - 2011/// CY - New Brunswick, N.J. PB - Transaction Publishers KW - Conflict management N1 - Includes bibliographical references (p. 263-285) and indexes; Introduction -- Nature of conflict -- Organizational learning and effectiveness -- Conflict management design -- Intrapersonal conflict -- Interpersonal conflict -- Intragroup conflict -- Intergroup conflict -- Ethics and morality -- The measurement of conflict -- Epilogue -- Appendix A: cases -- Appendix B: exercises ER -