TY  - BOOK
AU  - Palloff,Rena M.
TI  - The Excellent Online Instructor: Strategies for Professional Development 
SN  - 9780470635230
PY  - 2011///
CY  - San Francisco, CA
PB  - Jossey-Bass
KW  - Computer-assisted instruction
KW  - Distance education
KW  - Effective teaching
KW  - Web-based instruction
N1  - General; Includes bibliographical references (pages 159-166) and index
ER  -