TY - BOOK AU - Laursen,Gert H.N. TI - Business analytics for sales and marketing managers: how to compete in the information age T2 - Wiley and SAS Business Series SN - 9780470912867 PY - 2011/// CY - Hoboken, New York PB - John Wiley & Sons KW - Consumers' preferences KW - Research KW - Consumers N1 - Includes bibliographical references and index ER -