TY  - BOOK
AU  - Truss,Lynne
TI  - Talk to the hand: the utter bloody rudeness of everyday life (or six good reasons to stay at home and bolt the door) 
SN  - 9781861979797
PY  - 2005///
CY  - London
PB  - Profile
KW  - Courtesy
N1  - Includes bibliographical references (p. 211-214)
ER  -