Parker, Micheal E. <br/><br/>
Who said so? the questions revolutionary businesses ask that make them successful 

 -  John Wiley & Sons, USA  2008 
 - xvi, 192 p.: ill.; 22 cm. 
<br/><br/><label>ISBN: </label>9780470212806 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.