Ferrell, O. C. Marketing management strategy / O.C. Ferrell, Michael D. Hartline. - 5th ed./ International ed. - Australia ; Mason, Ohio : South-Western Cengage Learning, c2011. - xxiiI, 746 p. : ill. ; 26 cm. Fakulti Keusahawanan & Perniagaan. Includes bibliographical references and indexes. ISBN: 0538467444 9780538467445 Subjects--Topical Terms: Marketing--Management.Marketing--Management--Case studies.