TY - BOOK AU - George,Michael L. TI - The lean Six Sigma pocket toolbook: a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity SN - 0071441190 PY - 2005/// CY - New York, London PB - McGraw-Hill KW - Production management KW - Quality control KW - Six sigma (quality control standard) N1 - Fakulti Keusahawanan dan Perniagaan; Includes index ER -