Bolstorff, Peter. <br/><br/>
Supply chain excellence :  a handbook for dramatic improvement using the SCOR model / 
Peter Bolstorff and Robert Rosenbaum. 
 - 2nd ed. 
 - New York :  AMACOM-American Management Association,  c2007. 
 - xxiv, 277 p. :  ill., map ;  24 cm. +  1 CD-ROM (4 3/4 in.) 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0814409261 9780814409268 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business logistics--Management.