Jordan-Meier, Jane

The four stages of highly effective crisis management : how to manage the media in the digital age / Jane Jordan-Meier. - xxiii, 296 pages : illustrations ; 25 cm.

Includes bibliographical references and index

9781439853733 (hardcover : alk. paper)

2010-043717


Crisis management.
Mass media--Management.
Online social networks.
Public relations.

302.23/068