Essentials for the improvement of healthcare using Lean & Six Sigma /
Diomidis H. Stamatis.
- New York : Productivity Press, c2011.
- xxii, 441 p. : ill. 24 cm. + 1 CD-ROM ( 4 3/4 in.)
Includes bibliographical references and index
9781439846018 (hardcover : alk. paper)
Medical care--Quality control. Six sigma (quality control standard) Quality Assurance, Health Care--organization & administration--United States. Delivery of Health Care--standards--United States. Efficiency, Organizational--United States. Outcome and Process Assessment (Health Care)--methods--United States. Quality Assurance, Health Care--methods--United States.