Swann, Patricia.

Cases in public relations management / Patricia Swann. - New York : Routledge/Taylor and Francis Group, 2010. - ix, 388 p. : ill. ; 25 cm.

Fakulti Keusahawanan dan Perniagaan. Originally published: 2008.

Includes bibliographical references and index.

The purpose of public relations -- Proactive public relations -- The case method -- Ethics and the public interest -- Media relations -- Crisis communication -- Consumer relations -- Sports, entertainment, and travel -- Community relations -- Employee relations -- Governmental relations -- International public relations -- Financial relations -- Internships and early career.

0415878926 (hbk) 9780415878920 (hbk)


Public relations--Management--Case studies.