Customer loyalty in third party logistics relationships : findings from studies in Germany and the USA - Cahill, David L. (Heidelberg : Physica-Verlag, 2007)
Fakulti Keusahawanan dan Perniagaan.
Includes bibliographical references (p. [271]-309).
Keywords: Business logistics -- Contracting out -- Germany; Business logistics -- Contracting out -- United States; Customer loyalty -- Germany; Customer loyalty -- United States; Market surveys -- United States