TY - BOOK AU - Brunner,Jens O. TI - Flexible shift planning in the service industry T2 - Lecture notes in economics and mathematical systems, SN - 9783642105166 (hbk.) PY - 2010/// CY - New York PB - Springer KW - Hospitals KW - Employees KW - Time management KW - Mathematical models KW - Case studies KW - Industrial management KW - Physicians KW - Shift systems N1 - Fakulti Keusahawanan & Perniagaan; Includes bibliographical references (p. 111-117) ER -