Höhn, Michaela Isabel. <br/><br/>
Relational supply contracts :  optimal concessions in return policies for continuous quality improvements / 
Michaela Isabel Höhn. 
 - Heidelberg :  Springer,  c2010. 
 - xvi, 121 p. :  ill. ;  24 cm. 
 - Lecture notes in economics and mathematical systems,  629  0075-8442 ; .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9783642027901 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business logistics.