Nair, Mohan.

Essentials of balanced scorecard / Mohan Nair. - Hoboken, N.J. : John Wiley & Sons, c2004. - xviii, 244 p. : ill. ; 23 cm. - Essentials series .

Includes bibliographical references (p. 237-238) and index

0471569739 9780471569732


Industrial productivity--Measurement.
Organizational effectiveness--Evaluation.
Strategic planning.