TY  - BOOK
AU  - Scott,Vivian
TI  - Conflict resolution at work for dummies
T2  - --For dummies
SN  - 9780470536438
PY  - 2010///
CY  - Hoboken, N.J.
PB  - Wiley
KW  - Mediation and conciliation, Industrial
KW  - Problem employees
KW  - Psychology, Industrial
N1  - Fakulti Keusahawanan dan Perniagaan; Includes index
ER  -