TY  - BOOK
AU  - Cramm,Susan
TI  - 8 things we hate about I.T.: how to move beyond the frustrations to form a new partnership with I.T. 
SN  - 9781422131664
PY  - 2010///
CY  - Boston, Mass.
PB  - Harvard Business Press
KW  - Business enterprises
KW  - Computer networks
KW  - Information technology
KW  - Management
KW  - Management information systems
N1  - Includes bibliographical references and index
ER  -