TY - BOOK AU - Chiu,Dickson K.W. AU - Hung,Patrick C.K. AU - Leung,Ho-Fung TI - Service intelligence and service science: evolutionary technologies and challenges SN - 9781615208197 PY - 2010/// CY - Hershey, PA PB - Information Science Reference KW - Artificial intelligence KW - Service-oriented architecture (Computer science) KW - Software engineering KW - Web services N1 - Fakulti Keusahawanan & Perniagaan; Includes bibliographical references and index ER -