TY  - BOOK
AU  - Gordon,Jack
TI  - The Pfeiffer book of successful communication skill-building tools: the most enduring, effective, and valuable training activities for improving interpresonal communication 
SN  - 9780470181805
PY  - 2004///
CY  - San Francisco, CA
PB  - Pfeiffer, a Wiley imprint
KW  - Interpersonal communication
KW  - Problems, exercises, etc
KW  - Study and teaching
KW  - Activity  programs
KW  - Interpersonal relations
N1  - In loose-leaf binder
ER  -