The Pfeiffer book of successful communication skill-building tools : the most enduring, effective, and valuable training activities for improving interpresonal communication - Gordon, Jack (San Francisco, CA : Pfeiffer, a Wiley imprint, 2004)
In loose-leaf binder.
Keywords: Interpersonal communication -- Problems, exercises, etc; Interpersonal communication -- Study and teaching -- Activity programs; Interpersonal relations -- Problems, exercises, etc