Elements of effective governance :  measurement, accountability and participation / 
[edited by] Kathe Callahan. 
 - Boca Raton :  CRC/Taylor & Francis,  c2007. 
 - xxiv, 360 p. :  ill. ;  25 cm. 
 - Public administration and public policy ;  126 .
<br/><br/> Fakulti Keusahawanan & Perniagaan. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0849370965 9780849370960 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Local government--Evaluation.--United States<br/>Political participation--Evaluation.--United States<br/>Total quality management in government--Measurement.--United States