White space revisited : creating value through process /
Geary A. Rummler, Alan J. Ramias, Richard A. Rummler ; foreword by Paul Harmon.
- San Francisco : Jossey-Bass, c2010.
- xxiii, 251 p. : ill. ; 26 cm.
Includes bibliographical references and index
9780470192344
Industrial productivity. Organizational effectiveness. Performance. Value added.