TY  - BOOK
AU  - Whitney,Diana Kaplin
AU  - Trosten-Bloom,Amanda
TI  - The power of appreciative inquiry: a practical guide to positive change 
SN  - 1605093289
PY  - 2010///
CY  - San Francisco
PB  - Berrett-Koehler Publishers
KW  - Appreciative inquiry
KW  - Communication in organizations
KW  - Customer relations
N1  - Fakulti Keusahawanan dan Perniagaan; Includes bibliographical references and index
ER  -