Whitney, Diana Kaplin. <br/><br/>
The power of appreciative inquiry :  a practical guide to positive change / 
Diana Whitney & Amanda Trosten-Bloom ; foreword by David Cooperrider. 
 - 2nd ed. 
 - San Francisco :  Berrett-Koehler Publishers,  c2010. 
 - xxi, 304 p. :  ill. ;  23 cm. 
<br/><br/> Fakulti Keusahawanan dan Perniagaan. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>1605093289 9781605093284 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Appreciative inquiry.<br/>Communication in organizations.<br/>Customer relations.