The 5 essential people skills :  how to assert yourself, listen to others, and resolve conflicts / 
 Five essential people skills. 
Dale Carnegie Training. 
 - 1st Fireside trade paperback ed. 
 - New York :  Simon & Schuster,  2009. 
 - viii, 240 p. ;  22 cm. 
<br/><br/> "A Fireside book." 
<br/><br/><label>ISBN: </label>1416595481 9781416595489 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Assertiveness (Psychology).<br/>Interpersonal communication.<br/>Interpersonal relations.