Becker, Ethan F. <br/><br/>
Mastering communication at work :  how to lead, manage, and influence / 
Ethan F. Becker, Jon Wortmann. 
 - New York :  McGraw-Hill,  2009. 
 - viii, 232 p. ;  23 cm. 
<br/><br/> Fakulti Keusahawanan dan Perniagaan.  Includes index. 
<br/><br/><label>ISBN: </label>007162502X 9780071625029 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Communication in management.