TY - BOOK AU - Nicholas,David AU - Herman,Eti TI - Assessing information needs in the age of the digital consumer SN - 9781857434873 PY - 2009/// CY - London PB - Routledge KW - Information services KW - Needs assessment N1 - Fakulti Keusahawanan dan Perniagaan; Includes bibliographical references and index ER -