TY  - BOOK
AU  - Williams,Alistair
TI  - Understanding the hospitality consumer
T2  - Hospitality, leisure, and tourism
SN  - 0750652497
PY  - 2002///
CY  - Oxford, Boston
PB  - Butterworth-Heinemann
KW  -  Consommateurs
KW  - Comportement
KW  - Accueil (Tourisme)
KW  - Administration
KW  - Consumer behavior
KW  - Hospitality industry
KW  - Management
N1  - Includes bibliographical references (p. 243-258) and index
ER  -