Williams, Alistair. <br/><br/>
Understanding the hospitality consumer / 
Alistair Williams. 
 - Oxford ;  Boston :  Butterworth-Heinemann,  c2002. 
 - xv, 261 p. :  ill. ;  24 cm. 
 - Hospitality, leisure, and tourism. .
 - Hospitality, leisure, and tourism series. .
<br/><br/>Includes bibliographical references (p. 243-258) and index. 
<br/><br/><label>ISBN: </label>0750652497 9780750652490 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Consommateurs--Comportement <br/>Accueil (Tourisme)--Administration<br/>Consumer behavior.<br/>Hospitality industry--Management.