TY - BOOK AU - Windsor,Samuel E. TI - Transactional Six sigma for green belts: maximizing service and manufacturing processes SN - 9780873896719 PY - 2006/// CY - Milwaukee, Wis. PB - ASQ Quality Press KW - Manufacturing processes KW - Management KW - Handbooks, manuals, etc KW - Service industries KW - Six sigma (Quality control standard) N1 - Fakulti Keusahawan dan Perniagaan; Includes bibliographical references and index ER -