Loch, C. <br/><br/>
Management quality and competitiveness :  lessons from the industrial excellence award / 
Christoph Loch, Stephen E. Chick, Arnd Huchzermeier. 
 - Berlin :  Springer,  2008. 
 - xi, 156 p. :  ill. ;  24 cm. 
<br/><br/> Fakulti Keusahawanan & Perniagaan  Ritma Harta Sdn. Bhd. 
<br/><br/>Includes bibliographical references (p. [147]-148) and index. 
<br/><br/><label>ISBN: </label>9783540791836 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.<br/>Organizational effectiveness.<br/>Success in business.