Bernstein, Joanne Scheff, 1945- Arts marketing insights : the dynamics of building and retaining performing arts audiences / Joanne Scheff Bernstein ; foreword by Philip Kotler. - xx, 294 pages; 24 cm. Includes bibliographical references (p. 267-280) and index. ISBN: 9780787978440 (hbk.) Subjects--Topical Terms: Performing arts--Marketing.