TY - BOOK AU - Sommer,Rainer TI - Public sector enterprise resource planning : issues in change management SN - 1845420063 PY - 2006/// CY - Cheltenham, UK, Northampton, MA PB - Edward Elgar KW - Administrative agencies KW - United States KW - Management KW - Technological innovations KW - Business planning KW - Government productivity KW - Management information systems N1 - Includes bibliographical references and index ER -