TY - BOOK AU - Benoliel,Michael AU - Hua,Wei TI - Negotiating T2 - DK essential managers SN - 9781405336895 PY - 2009/// CY - New York PB - DK Publishing KW - Negotiation in business KW - Negotiation KW - Persuasion (Psychology) N1 - Fakulti Keusahawanan dan Perniagaan; Includes index ER -