Cragan, John F. Communication in small groups : theory, process, skills / John F. Cragan. - 7th ed. / John F. Cragan, David W. Wright, Chris R. Kasch. - Boston, MA : Cengage Learning - Academic and Professional Group, 2008. - x, 350 p. : ill. ; 24 cm. Pusat Pengajian Bahasa & Pembangunan Insaniah Includes bibliographical references and index. ISBN: 9780495095965 Subjects--Topical Terms: Communication in small groups.