Managing organizational change in public services :  international issues, challenges and cases / 
edited by Rune Todnem By and Calum Macleod. 
 - London ;  New York :  Routledge,  2009. 
 - xxi, 282 p. :  ill. ;  25 cm. 
 - Understanding organizational change .
<br/><br/>Includes bibliographical references (p. [250]-276) and index 
<br/><br/><label>ISBN: </label>9780415467582 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administrative agencies--Management.<br/>Civil service--Management.<br/>Public administration.