Tubbs, Stewart L., 1943-

A systems approach to small group interaction / Stewart L. Tubbs, Darrell H. Cooper. - 10th ed. - New York : McGraw-Hill Higher Education, c2009. - xviii, 399 [73] p. : ill. ; 24 cm.

Fakulti Keusahawanan dan Perniagaan

Includes bibliographical references (p. R-2-R-26) and index.

What is small group interaction? -- Communication processes -- Relevant background factors -- Group circumstances and structure -- Leadership and social influence processes -- Decision-making processes -- Conflict management -- Consequences -- Small group presentations to an audience -- Observing group process.

0073385107 9780073385105


Organizational behavior.
Small groups.
Teams in the workplace.