TY  - BOOK
AU  - Robbins,Stephen P.
AU  - Hunsuker,Philip L.
TI  - Training in interpersonal skills: TIPS for managing  people at work 
SN  - 9780137129911
PY  - 2009///
CY  - Englewood Cliffs, N.J.
PB  - Prentice Hall
KW  - Interpersonal communication
KW  - Supervision of employees
KW  - Programmed instruction
N1  - Cover title: Training in inter personal skills; Pusat Pengajian Bahasa dan Pembangunan Insaniah; Includes bibliography:( p. 243-249) references and index
ER  -