Thompson, Leigh L. The mind and heart of the negotiator / Leigh L. Thompson. - 4th ed. - Upper Saddle River, N.J. : Prentice Hall, c2009. - xix, 411 p. : b ill. ; c 24 cm. Fakulti Keusahawanan dan Perniagaan Includes bibliographical references and indexes. ISBN: 0131742272 9780131742277 Subjects--Topical Terms: Negotiation in business.Negotiation.