Principles of hotel front office operations - Baker, Sue, 1952-; Bradley, Pam, 1957-; Huyton, Jeremy, 1946- (London ; New York : Continuum, 2000)
Fakulti Keusahawanan dan Perniagaan
Includes index.
Previous ed.: London : Cassell, 1994.
Pusat Pengajian Bahasa dan Pembangunan Insaniah
Keywords: Hotel front desk personnel; Hotel management