Marr, Bernard. <br/><br/>
Managing and delivering performance / 
by Bernard Marr. 
 - Oxford :  Butterworth-Heinemann,  2009. 
 - xii, 295 p. :  ill. ;  23cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780750687102 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness.<br/>Performance standards--Management.<br/>Public administration.<br/>Public administration--Case studies.<br/>Strategic planning.