Predictable surprises : the disasters you should have seen coming, and how to prevent them /
Max H. Bazerman, Michael D. Watkins.
- Boston : Harvard Business School Press, c2008.
- xvi, 319 p. : ill., map ; 24 cm.
Fakulti Keusahawanan dan Perniagaan
Includes bibliographical references (p. 301-302) and index.