Swanson, Richard A.,  1942- <br/><br/>
Analysis for improving performance :  tools for diagnosing organizations and documenting workplace expertise / 
Richard A. Swanson. 
 - 2nd ed., rev. and expanded. 
 - San Francisco :  Berrett-Koehler Publishers,  c2007. 
 - xvi, 317 p. :  ill. ;  23 cm. 
 - A publication in the Berrett-Koehler organizational performance series .
<br/><br/> Fakulti Keusahawanan dan Perniagaan. 
<br/><br/>Includes bibliographical references (p. 295-303) and index. 
<br/><br/><label>ISBN: </label>1576753417 9781576753415 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Performance standards.<br/>Task analysis.