Basu, Ron <br/><br/>
Implementing Six Sigma and Lean :  a practical guide to tools and techniques / 
Ron Basu 
 - Amsterdam  London :  Elsevier Butterworth-Heinemann,  c2009 
 - xix, 342 p. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781856175203 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality control<br/>Total quality management