TY - BOOK AU - Gupta,Praveen TI - The Six Sigma performance handbook: a statistical guide to optimizing results T2 - Six sigma operational methods series SN - 0071437649 PY - 2005/// CY - New York PB - McGraw-Hill KW - Production management KW - Statistical methods KW - Quality control KW - Six sigma (quality control standard) N1 - Fakulti keusahawanan dan perniagaan; Includes bibliographical references (p.485-488) and index ER -