Epstein, Paul D. <br/><br/>
Results that matter:improving communities by engaging citizens, measuring performance and getting things done 

 -  John Wiley & Sons, USA  2005 
 - xxvii, 242 p.: ill.; 24 cm. 
<br/><br/><label>ISBN: </label>9780787960582 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Political participation-United States.